Tech Impact Blog Traits You Need to Succeed in Customer Service

Why Consider a Career in Customer Service ? Customer service is a crucial aspect of any organization that wants to succeed and significant investments of time and resources are made to recruit, train and retain individuals that can deliver exceptional customer service. For individuals interested in getting started with a career in customer service, job prospects are promising. In fact, the Bureau of Labor Statistics predicts that employment in this field will grow by 11% between 2016 and 2026.