In the last decade, the way businesses and brands interact with the public has changed immensely. The rise of the internet and e-Commerce has created a demand for new strategies and approaches to customer interactions. Today, another revolution is underway in customer relationship management. Users increasingly expect not only personalized experiences but also human-like brandThe post Conversational user experiences explained appeared first on Telesign.
Telesign is a California-based API company that allows businesses to add features such as identity verification and SMS in mobile and web applications.