Press Release: TeleVox : TeleVox Unveils End-to-End Call Analytics Solution Insights360

OMAHA, Neb., April 23, 2025 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, launches Insights360, the only cloud-based analytics solution that records and analyzes every aspect of patient call experiences from dial to disconnect, including time on hold, self-service actions, transfers to a live agent, and third-party services. The first look at this latest innovation will be in TeleVox's booth #613 at the upcoming Becker's Healthcare Annual Meeting, taking place April 28-May 1 in Chicago.