TelStrat Blog Call Center Training: The Complete Guide for 2020 (with Practical Tips)

Six Call Center Training Tips & Best Practices for Better Customer Experience Now more than ever, as we increasingly experience life remotely, the most important- sometimes only-interactions we have with brands are through call centers. Call center agents have become the clear frontline for customer service and brand reputation. To deliver customer service that improves [...]The post Call Center Training: The Complete Guide for 2020 (with Practical Tips) appeared first on Serenova.