Temkin Group Blog Lessons From Temkin Group's Humanity Workshops

Throughout the year, Temkin Group has been focused on making 2018, "The Year of Humanity." As a part of our commitment to this critical theme, we developed a highly interactive workshop "Humanizing CX," which I've led for 10 Customer Experience Professionals Association local networking events in cities across the U.S. and Canada. It's been an amazing experience to see the overwhelmingly positive response from more than 600 CX professionals. The workshop has a simple agenda, examining how attendees can improve humanity: As Individuals As CX professionals As a collective CX community For those of you who have not been able to Read More ...The post Lessons From Temkin Group's Humanity Workshops appeared first on Customer Experience Matters®.