Tendril Blog Customer Experience 2.0: Predictions for 2020

This article was originally published in EnergyCentral. We can all agree that the utility industry is in a massive transition to be more customer-centric, distributed, connected, and data-driven. In 2020, we will start to see this transition accelerate to reach all customers. Here are just a few of the trends that we at Uplight expectRead MoreThe post Customer Experience 2.0: Predictions for 2020 appeared first on Uplight.