TouchLogic Blog Omni-Channel Solutions for Outage and Emergency Notifications

What happens when there is an emergency and you need to contact your customers fast? Did you know that by alerting your customers as soon as an incident (that will be affecting them) occurs, it is the best way to get in front of a situation. If there is a planned power outage, let your customers know by sending them an automated message. With a quick SMS, email or voice call, it informs [...]