Workplace Conflict   What do you do when you have a negative work environment and low productivity? HR managers talk about unresolved conflict, toxic outbursts of people blaming one another, and people just being mean to one another. As time goes on, productivity and profits suffer, and another round of blaming occurs. We call this the downward spiral. Conflict Background   Early in my career I got a chance to work with a big law office, and the managing attorney contacted me complaining about the lack of productivity and attention to detail by the team. He was a brilliant immigration...
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