Ubiquity Global Services Blog The key to better CX: Reinvent the dispute process

The fastest way to level up your customer experience in financial services is to tackle the biggest source of friction—disputes.  By Corey Besaw, President of Banking Operations, Ubiquity For financial services brands—incumbents and challengers alike—earning and keeping consumer trust is fundamental to competitiveness. Consumers have more options, and it’s easier than ever to open a […] The post The key to better CX: Reinvent the dispute process appeared first on Ubiquity.