Vennscience Blog Achieve Customer Service Nirvana in SaaS with Salesforce

Although customer service is a cost center rather than a revenue generator, the quality of customer service your company provides can have a direct effect on your bottom line. Consider this: According to research from NewVoiceMedia, negative customer experiences cost U.S. businesses an average of $62 billion each year. On the flip side, 93% of [...]The post Achieve Customer Service Nirvana in SaaS with Salesforce appeared first on VennScience.