Visiblethread Blog Understanding the value of language in Customer Experience

Understanding the value of language in Customer Experience Back in July 2020, we held a virtual session with Dan Gingiss to explore the role of language in Customer Experience (CX). As CX expert, Dan has vast experience in the corporate world. He's worked with organizations such as health insurance firm Humana and credit card company Discover. ...Read moreUnderstanding the value of language in Customer ExperienceThe post Understanding the value of language in Customer Experience appeared first on VisibleThread.