Vizolution Ltd. Blog Compliance and Customer Experience: How to Get the Balance Right

There is a belief that balancing compliance and customer experience is a task involving conflicting pressures that will mean an organisation will have to compromise on either one or the other. That the compliance measures required within complex customer journeys will negatively impact the customer experience, or that best-in-class customer experiences are impossible to create [...]The post Compliance and Customer Experience: How to Get the Balance Right appeared first on Vizolution.