Voci: Local speech recognition tech company partners with global call center company

Voci Technologies, a Pittsburgh-based company that provides automated speech recognition technologies, announced Thursday that it had entered into a partnership with a global provider of call centers. The Results Companies is based in Florida but has call centers all over the globe. The partnership will bring Voci's transcription and analytics technologies to the Results Companies many call centers. "Over the past 10 years, Voci has been developing tools to power the contact center of the future,"...