Voiance Blog Blue Goldfish: Improving Customer Experience by Leveraging Technology, Data and Analytics - Part I

by Stan Phelps Author and Forbes contributor Stan Phelps recently partnered with Voiance to host The Blue Goldfish webinar. This is the first post in a two part series discussing lessons from that webinar. Mercedes-Benz USA President and CEO Steve Cannon says it most simply, "Customer experience is the new marketing." As competition and buyer [...]The post Blue Goldfish: Improving Customer Experience by Leveraging Technology, Data and Analytics - Part I appeared first on Voiance.