The oft-expressed idiom "good things come to those who wait" dates back at least as far as a 19th century poem (and probably much further than that), but that's not exactly good advice when it comes to customer service and telephone lead generation. Instead, the optimal strategy can be summed up with a much more [...]The post 5 Reasons to Take a Proactive Approach to Customer Service and Lead Generation appeared first on VSA Prospecting: Lead generation | (B2B) | Marketing.