Web Insurance Network Blog 5 Ways to Know if You Have Good CSR's Working for Your Agency.

How Would Clients Rate Insurance Customer Service from Your Insurance Agency? I'm not sure anyone would disagree that good insurance customer service increases your retention ratio. What are the 5 signs that you have good CSR's working for your agency? Number 1 - You have better than average retention. If your retention rates are 90% or above ... Continue Reading →