Press Release: WebEx : Metropolis Corp Expands Expo XT UC Analytics to Integrate with Webex Contact Center Smart Narrative Feature Cuts Through Contact Center Data Complexity

Expo XT UC Analytics now integrates with Webex Contact Center. It cuts through contact center data complexity to make advanced reports and analytics accessible to contact center users to help manage agents, identify failed routing structures, and troubleshoot KPI's like call abandonment with ease. [PR.com]