Wilke Blog GDPR and Consumer Care: The Evolution of Consumer Privacy

You may be seeingquite a bit of news about GDPR lately, some of it quite alarmist. We have had quite a few conversations with clients about the topic in recent months as they work through their company plans for compliance. While this may only seem to be a question for operations in Europe we think that it is helpful for all consumer care teams to understand the principles, as the question of consumer privacy rights is universal.