Y-12 Federal Credit Union: Y-12 Federal Credit Union hires Chief Experience Officer and VP of HR & Talent Development

OAK RIDGE, TN (December 2, 2019) — Courtland Crouchet joined Y-12 FCU as Chief Experience Officer. Crouchet has worked in the credit union industry his entire career, and is passionate about serving employees and members. He most recently served as the Senior Vice President & Chief Retail Officer for Texas Dow Employees Credit Union where he oversaw 35 branches, the contact center, digital banking, business development and four wholly owned CUSOs. Crouchet has a BS in Accounting and a Master of Business Administration from the University of New Orleans. He was born and raised in New Orleans and now makes his home in Knoxville.