A lot can change in a year. To help you stay ahead of the curve, we have read and extracted the 8 major customer engagement trends from over 20 top 2024 forecast reports. These reports cover predictions across consumer behaviors, technology, marketing, and customer experience. What did we learn? 2024 will reshape how businesses engage [...]The post 2024 Customer Engagement Trends: Insights From 20+ Reports appeared first on Zapnito.
Zapnito is an England-based SaaS community platform that provides solutions including communication, brand management and marketing to industries such as healthcare and IT.