Zomato: Zomato cuts 600 customer support jobs amid AI adoption
Zomato has laid off 600 customer support associates after just one year, following the introduction of AI-driven customer service tool Nugget. The post Zomato cuts 600 customer support jobs amid AI adoption appeared first on Verdict Food Service.
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Zomato is an India-based online restaurant aggregator that offers solutions such as food delivery, and restaurant discovery for individuals.
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