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BPA Quality
provides call quality development and monitoring to assist global call centers in providing superior customer service...
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Overview
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BPA Quality
provides call quality development and monitoring to assist global call centers in providing superior customer service...
Read more
President
David Blackwell
CEO Approval Rating
81/100
Weigh In
1988
Garden City
New York
New York Metropolitan Area
Private
Professional Services
Business Support Services
7380
NAICS listing
https://bpaquality.com
Est. Annual Revenue
$25-100M
Agree?
Yes
No
Est. Employees
100-250
Agree?
Yes
No
News
Latest News
Feb 21, 2018
BPA Blog
BPA Blog About BPA Quality
Feb 21, 2018
BPA Blog
BPA Blog Call Center Monitoring Factors
Dec 20, 2017
BPA Blog
BPA Blog Why BPA Quality Contact Center QA
Jul 27, 2017
TMCnet
BPA: Transforming CX from Cost to Profit Center
Feb 09, 2017
BPA Blog
BPA Blog Quality Monitoring Tip #1
Dec 03, 2016
Blackbird
Press Release: BPA : BPA Quality Launches Redesigned Website
Nov 02, 2016
Submit 123 PR
Press Release: BPA : BPA Quality Launches Redesigned Website
Sep 20, 2016
BPA Blog
BPA Blog BPA Quality Managed QA Solutions USA
Sep 19, 2016
BPA Blog
BPA Blog Culture, Tone and Language Considerations in Quality Monitoring
Jul 26, 2016
BPA Blog
BPA Blog Recognising the importance of the Human Element in Customer Interactions
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