Prodsight
is a business intelligence Software-as-a-Service that provides insights about customer needs by analyzing live chat transcripts... Read moreProdsight
is a business intelligence Software-as-a-Service that provides insights about customer needs by analyzing live chat transcripts... Read more
News
Jan 12, 2022
Knowledge Management World
Prodsight: Playvox Introduces Customer AI with the Acquisition of Prodsight
Mar 03, 2021
Prodsight Blog
Prodsight Blog How Support Tagging Boosts Product-Support Collaboration
Jul 31, 2020
Prodsight Blog
Prodsight Blog Intercom conversation tagging: Manual vs Tag Rules vs Prodsight
Jul 31, 2020
Prodsight Blog
Prodsight Blog How to build a strong tag taxonomy and make sense of your feedback
Apr 07, 2020
Prodsight Blog
Prodsight Blog How to replace face-to-face feedback in the age of social distancing
Mar 18, 2020
Prodsight Blog
Prodsight Blog How to make sense of your COVID-19 support tickets
Mar 12, 2020
Prodsight Blog
Prodsight Blog Why you should stop tagging tickets in your support platform
Feb 25, 2020
Prodsight Blog
Prodsight Blog How to automatically tag Zendesk tickets to supercharge reporting
Feb 17, 2020
Prodsight Blog
Prodsight Blog 2 things to consider before you export your Intercom data
Nov 19, 2019
Prodsight Blog
Prodsight Blog Why You Should Analyze Intercom Conversations